BespokeWorks builds AI automation that integrates with your existing clinical systems - from appointment scheduling and patient communication to claims processing and records management. Deployed in days, not months.
Source: McKinsey & Company (2023)
Source: JMIR Systematic Review
AI automation reduces administrative burden for healthcare teams, freeing staff for patient-facing care. BespokeWorks automates the administrative burden that slows down healthcare teams - appointment scheduling, patient reminders, claims processing, and records management. We integrate with the clinical systems you already use (EMIS, SystmOne, Cerner, and more) and deploy in 1-10 working days. Practices typically reduce admin time by 40-60% (per McKinsey healthcare automation analysis) and no-show rates by over 30% (according to JMIR systematic reviews on automated reminders), with full GDPR and NHS Data Security compliance built in from day one.
Healthcare administration is growing faster than clinical capacity. According to NHS Digital, administrative tasks consume a significant proportion of clinical staff time - time that could be spent on patient care. AI automation handles the repetitive paperwork so your team can focus on what matters most - patient care, clinical outcomes, and service delivery.
Scheduling, reminders, and documentation consume hours each day. AI handles these tasks automatically, giving clinicians more time with patients.
Intelligent appointment reminders, waitlist management, and rebooking automation reduce missed appointments and maximise clinic utilisation.
Claims processing, coding validation, and payment tracking happen automatically. Reduce claim rejections and accelerate reimbursement cycles.
Each automation integrates with your existing clinical stack and deploys without disrupting your current workflows.
Automated appointment reminders, follow-up messages, prescription notifications, and satisfaction surveys. Multi-channel delivery via SMS, email, and patient portal. Configurable with approval workflows.
Learn more about Quick Wins →Automated monitoring for CQC standards, NHS Data Security Toolkit compliance, information governance deadlines, and training record tracking. Escalating alerts ensure regulatory requirements are met.
Learn more about Quick Wins →AI manages bookings, cancellations, and rebooking across multiple clinicians and locations. Smart waitlist matching fills cancelled slots automatically. Integrates with EMIS, SystmOne, and other PMS platforms.
Learn more about Scheduling Automation →AI extracts procedure codes, validates claims against payer rules, and submits electronically. Tracks denials, automates appeals, and reconciles payments against expected reimbursement.
Learn more about Claims Automation →AI-assisted clinical note generation, structured data extraction from unstructured records, and cross-system patient record synchronisation. Built with clinical safety and data protection at the core.
Learn more about Bespoke Build →See how AI automation transforms everyday healthcare workflows.
| Process | Manual | With BespokeWorks |
|---|---|---|
| Patient scheduling | Manual phone booking, paper diaries, staff juggle cancellations | AI manages bookings, reminders, and cancellations automatically |
| Claims processing | Manual form completion and submission, prone to errors and delays | AI auto-fills forms and tracks submissions in real time |
| Compliance reporting | Manual audit preparation, spreadsheet tracking | Automated monitoring with real-time dashboards |
| Patient communications | Staff handle calls, follow-ups, and recalls manually | AI sends personalised reminders, follow-ups, and recalls |
Here's how we set up automation for your practice - most are running within a week.
We audit your current workflows, identify the highest-impact automation opportunities, and quantify the time and cost savings. No obligation, no technical jargon.
We build your automations and connect them to your clinical systems, patient databases, and existing tools. You review and approve before anything goes live.
Your automations go live with monitoring and support. We track performance, refine accuracy, and scale as your organisation grows - so you see continuous improvement.
In healthcare, Quick Wins often starts with patient scheduling and appointment reminders - the admin that buries your front desk. Shadow Ops runs claims processing and records management overnight. Bespoke Build covers custom EHR integrations or multi-site coordination.
Automated patient updates, FAQ chatbots, and intelligent triage routing. Ideal for practices wanting to improve patient engagement without adding reception staff.
The core of our healthcare offering. Invoice Flow for claims and billing automation, Compliance Tracker for regulatory monitoring, and Report Intelligence for operational dashboards - each handles a specific healthcare workflow end-to-end.
Larger custom-built projects for complex requirements: clinical documentation automation, multi-site capacity planning, patient record synchronisation, and full operational process redesign. For trusts and hospital groups with specific needs that go beyond standard automations.
BespokeWorks connects to the tools your practice or trust already uses. No migration required.
Book a free business analysis and we will identify exactly where AI can save your team the most time. No obligation, no technical jargon - just a clear plan with measurable savings.