01 of 04
No-shows cost money and a slot someone needed
Every missed appointment is revenue lost and a patient who did not get seen. Intelligent, timely reminders change the conversion rate significantly.
Healthcare
AI for healthcare teams
who have no time to spare.
Less time chasing appointments, more time on patients. The administrative burden on clinical staff is measurable, repeatable, and solvable.
The challenge
What Healthcare teams deal with, one page at a time.
02 of 04
Scheduling is already someone's full-time job
Multiple clinicians, multiple locations, referral systems that do not talk to each other. The coordination cost is real and it is constant.
03 of 04
Claims processing introduces delays and errors
Manual submissions, rejected procedure codes, re-submissions. Revenue is delayed by weeks for avoidable reasons.
04 of 04
Compliance requirements never reach the top of the queue
CQC standards, NHS Data Security Toolkit, data access requests. All urgent, all competing with clinical delivery for the same limited staff capacity.
- Typical clients GP practices · Private clinics · Care providers · NHS trusts
- Compliance CQC · NHS DSPT · DCB0129 · DTAC · GDPR
- Engagement 7–10 days Quick Wins · 3+ weeks Bespoke
- Key integrations EMIS · SystmOne · Cliniko · Dentally · NHS Spine
What we build
Where AI earns its keep in healthcare.
Shadow Ops · 01 / 05
Appointment Reminders & Confirmations
Automated reminders, confirmations, and rebooking flows across SMS, email, and phone. Timing and channel logic adapted per patient profile.
Shadow Ops · 02 / 05
Scheduling Automation
AI manages bookings, cancellations, and waitlist fills across multiple clinicians and locations, without coordinator intervention for routine changes.
Shadow Ops · 03 / 05
Claims Processing & Submission
Extracts procedure codes, validates claims against payer rules, and submits electronically. Rejection reasons are categorised and routed for human review.
Bespoke Build · 04 / 05
Compliance Monitoring & Audit Trails
Automated tracking for CQC standards, NHS DST requirements, and audit trail generation for data access requests and clinical governance obligations.
Bespoke Build · 05 / 05
Clinical Documentation Assistance
AI-assisted clinical note generation and structured data extraction from unstructured records, reviewed by the clinician before submission, never replacing judgement.
Productised offerings · Healthcare
Browse what we’ve already built for Healthcare.
Each one is a productised offering with a fixed price, fast deployment, and a dedicated page. Click any card to see scope, integrations, and pricing.
Quick Wins · 5 for Healthcare
See all filtered for Healthcare →-
AI Voice Agent
24/7 phone support that sounds human.
Inbound and outbound voice that books, qualifies, and escalates.
See product -
AI Support Agent
Support that never sleeps.
Omnichannel chatbot across web, WhatsApp, social.
See product -
AI Lead Qualifier
Stop chasing dead leads.
Scores, qualifies, enriches, and routes leads automatically.
See product -
AI Reputation Manager
Protect your reputation on autopilot.
Review monitoring + on-brand reply across all platforms.
See product -
AI Appointment Booking New
The calendar fills itself.
Intelligent booking across staff, locations, and calendars.
See product
Shadow Ops · 9 for Healthcare
Show all 9
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Quiet, ongoing back-office automation that runs while your team works. Click to browse the full set →
Shadow Ops · 9 for Healthcare
Show all 9 Hide-
InvoiceFlow
Accounts payable on autopilot.
AI extracts and posts invoices straight into your accounting platform.
See product -
Email Intelligence
Shared-inbox triage on autopilot.
AI sorts, routes, and drafts replies for shared inboxes.
See product -
SmartNotes
Meeting notes on autopilot.
Decisions, action items, owners, deadlines extracted from every meeting.
See product -
PeopleOps Automation
HR admin on autopilot.
Leave, onboarding, HR FAQ, compliance reminders.
See product -
Report Intelligence
Management reports on autopilot.
Data pulled, analysis written, charts generated. In plain English.
See product -
SmartDocs
Document generation on autopilot.
Proposals, contracts, policies, letters — all from a short brief.
See product -
Compliance Tracker
Regulatory deadlines on autopilot.
HMRC, Companies House, sector regulators all tracked, reminded, pre-filed.
See product -
AppointmentReminders New
The missed appointment problem, solved.
Multi-channel reminders, confirmations, rebooking flows.
See product -
ClaimsProcessor New
Claims processed, not piled up.
Procedure code extraction, payer-rule validation, electronic submission, rejection routing.
See product
Find out where your team is losing clinical time to administration.
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