Bespoke Build · Custom · Built to your spec
Custom agentic AI,
built to your exact spec.
When productised solutions don't fit, we build custom. Complex workflows, enterprise integrations, regulated industries, designed, developed, and deployed to solve the problems generic tools never could.
- From £1,000
- Initial build + monthly retainer
- From 3 weeks
- Phased delivery
Four custom-build categories
What you get with Bespoke Build.
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Multi-system integrations
When five systems need to act like one.
Connect 5+ systems with complex data flows: CRM → ERP → accounting → inventory → shipping. Real-time sync with intelligent error handling and fallback logic.
- Real-time inventory sync across platforms
- Order fulfilment from sale to dispatch
- Customer-data unification across systems
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Intelligent process automation
AI-powered decisions at the centre of your workflow.
Loan applications, insurance claims, recruitment screening, compliance checks, all with human-in-the-loop for the genuinely tricky edge cases.
- Automated application screening and scoring
- Document classification and routing
- Risk assessment and fraud-detection workflows
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Custom dashboards & reporting
Real BI without the SaaS dashboard purgatory.
Real-time business-intelligence dashboards pulling from multiple sources. Executive views, operational metrics, KPI tracking with automated alerts.
- Real-time KPI dashboards with drill-down
- Automated daily / weekly / monthly reporting
- Anomaly detection with alerting
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Industry-specific solutions
For regulated or specialised industries.
Healthcare, legal, construction, finance, with compliance, security, and industry-specific requirements baked in from day one.
- GDPR / HIPAA-compliant data processing workflows
- Industry-specific compliance automation
- Regulatory reporting and filing automation
Recent scoping · Anonymised
Recent scoping engagements.
Two real builds, anonymised. No invented outcome stats, the work is in flight, not in a five-year-old portfolio. Both started with a discovery, both ended with a scope the client signed.
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Supported Living
UK supported-living provider
Multi-site · multi-disciplinary care + admin team · CQC-regulated
Scoped + agreed · Delivery phase 1 in build
The challenge
Care notes captured on paper or in disconnected systems. Compliance gaps surfacing only at audit. Shift handovers rebuilt verbally each day. Family communications ad-hoc and inconsistent.
What we scoped + agreed
Voice-to-note capture for care staff, automatic gap detection against care plans, compliance scoring per resident, structured shift handover, family comms log, and a training/certification tracker, all feeding one resident case-file that updates itself as work happens.
See the full deep-dive →Workflows in the agreed scope
- Voice-to-Note capture
- Care-plan Gap Detection
- Compliance Scoring
- Case-File Auto-Update
- Document Tracking
- Shift Handover
- Family Comms Log
- Training Tracker
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Wholesale & Distribution
UK specialist-food wholesaler
Cash-and-carry + two retail outlets · Xero stack · multi-channel order intake
Scoped + agreed · Quick-win phase live within a week of confirmation
The challenge
Orders arriving across WhatsApp, email, phone and walk-in. Stock visibility location-specific. Invoicing typed twice, once into the order system, once into Xero. Retail and wholesale running on one system that fits neither.
What we scoped + agreed
WhatsApp + email order capture parsing natural-language orders into structured Xero invoices and picking tickets in under a minute. Multi-location inventory across cash-and-carry, retail, and warehouse. A dual-flow engine so wholesale (trade pricing, credit, delivery) and retail (walk-in EPOS, instant payment) run off one back office.
See the full deep-dive →Workflows in the agreed scope
- WhatsApp + Email Order Capture
- Xero Auto-Invoicing
- Picking Notifications
- Delivery Scheduling
- Supplier Invoice Processing
- Bookkeeping Automation
- Multi-Location Inventory
- Retail + Wholesale Dual-Flow Engine
- Reporting Dashboard
How it works
From scoping call to live system.
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Step 01
Discovery and scoping
A two-week deep dive into your processes, systems, and goals. We map every workflow that could benefit from AI and identify the highest-ROI builds.
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Step 02
Design and proposal
A detailed proposal with fixed scope, fixed timeline, and a phased milestone plan. You approve before any build starts.
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Step 03
Build and test
Phased delivery with weekly check-ins. You see real working software at each milestone, not slide decks.
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Step 04
Deploy and support
Production rollout with team training, full documentation, and 30 days of post-launch support. Optional ongoing maintenance.
Why this tier
Why custom?
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Built for your workflow, not yours-to-bend
Off-the-shelf AI is shaped by the average customer. Bespoke is shaped by your data, your edge cases, and the rules your team already follows.
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Built for your stack
Legacy software, proprietary APIs, custom databases. Anything with an API or data export, we integrate.
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Compliance-first
GDPR, HIPAA, FCA, SOC 2 architecture available. Compliance baked in, not bolted on.
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Phased delivery
Working software at every milestone, not at the end. Course-correct early, not in production.
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Post-launch support
30 days included. Ongoing maintenance and iteration packages available. Keep improving as the business changes.
FAQ
Bespoke Build questions, answered.
How long does a Bespoke Build project take?
Timelines start from three weeks for focused builds and stretch to several months for complex multi-system platforms. We give you a detailed timeline with phased milestones in our proposal.
What does the engagement look like?
A two-week discovery, a detailed proposal with fixed scope and timeline, then phased delivery with weekly check-ins. Working software at every milestone, not at the end.
What happens after the project is delivered?
Every project includes 30 days of post-launch support. We also offer ongoing maintenance, iteration, and platform-evolution packages to keep the system improving as the business changes.
Can you integrate with legacy or proprietary systems?
Yes. Bespoke Build is designed for complex integrations. We work with legacy software, proprietary APIs, custom databases, and any system that has an API or data export capability.
Do you work with regulated industries?
Yes. We build for healthcare, legal, finance, and other regulated sectors with compliance, security, and data-handling requirements built in from the start.
The other tiers
Not what you need? Try Quick Wins or Shadow Ops.
Quick Wins
Ready-to-deploy AI products that live in your existing tools within seven days. Month-to-month, cancel anytime, no lock-in.
See Quick Wins → Back-end · Back-office automationShadow Ops
Back-office automation: invoice processing, email triage, expense management, HR admin, compliance tracking and more. Deployed in days, not months.
See Shadow Ops →Ready to scope your build?
Run the free analyser first, five minutes, no signup, a personalised three-phase roadmap. Or jump straight into a strategy call if you already know what you need.
