Input
Cart abandoned · 3 items · £62.50 · first-time visitor
Action taken
- 1-hour email queued · free shipping incentive
- 24-hour SMS scheduled if no conversion
- 72-hour browse-recovery email queued
- Auto-stops on conversion or unsubscribe
Example flow
How a typical interaction plays out.
Two illustrative scenes, what the AI would receive, what it would do next. Not pulled from live data.
Illustrative
Example flow
Input
Subscription lapsed · 8 months active · personalised offer due
Action taken
- Segment: high-value lapsed
- Offer sent · 20% off next box · returning-customer copy
- WhatsApp follow-up scheduled for day 7
- Re-engaged · subscription renewed within 4 days
How it works
Kickoff to live, in 4 steps.
Signal mapping
We connect to your store and identify the abandonment patterns: cart, checkout, browse, registration. Each gets its own recovery flow.
Message ladder
Email, SMS, and on-site notifications sequenced over 1, 24, and 72 hours. Different tone, different incentive, different angle each step.
Personalisation rules
Returning customer vs. first-time, high-value cart vs. small basket, browsed three times vs. once. Sequence adapts.
Stop conditions
Conversion stops the sequence instantly. Unsubscribes respected. Re-engagement after 30 days starts a new cycle.
Where it shows up
How AI Cart Recovery earns its place.
Four real scenarios drawn from how clients use AI Cart Recovery day to day, plus the full list of what's in the box to make them work.
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Scene 01
D2C e-commerce
Shopify, WooCommerce, Magento, BigCommerce. Standard integrations.
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Scene 02
Subscription brands
Recover lapsed subscribers with the right offer at the right cadence.
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Scene 03
High-AOV retail
Big-ticket abandonments where a single recovered cart pays for the system for a month.
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Scene 04
Hospitality bookings
Half-completed booking flows for hotels, restaurants, experiences.
What's in the box
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Cart + checkout recovery Abandoned cart and abandoned checkout treated as separate stages with different urgency.
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Browse recovery Viewed-but-not-added items surface in a "you might have missed" sequence after 48 hours.
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Multi-channel Email, SMS, WhatsApp, and on-site notifications. Channel chosen by customer preference and history.
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Personalised incentives Free shipping, % discount, gift-with-purchase. Tiered by basket value and customer segment.
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Replenishment reminders Consumables (skincare, supplements, pet food) get reorder reminders at the right interval.
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A/B testing Subject lines, send times, and incentives tested automatically. Winners rolled forward.
Plugs into
- Shopify
- WooCommerce
- Magento
- BigCommerce
- Klaviyo
- Mailchimp
- HubSpot
- Twilio (SMS)
- WhatsApp Business API
- Custom store API
Pricing
From £250/mo
/month
Indicative pricing, your actual quote depends on volume, integrations, and business size. Book a call and we'll put together the right package for you. No multi-year lock-in. Cancel any time.
- Setup of recovery flows for cart + checkout + browse
- Up to 10,000 abandonment events/month
- Multi-channel (email + SMS + WhatsApp)
- Monthly performance review
- Cancel anytime
FAQ
AI Cart Recovery, answered.
Will customers see this as spam?
No, sequences are conversion-focused, not blast. Conversion stops the sequence; unsubscribes respected; frequency capped per customer.
Do we need new infrastructure?
No. Plugs into your existing store and email/SMS platform. If you don't have an SMS platform we provide one as part of the service.
What about GDPR?
Consent is captured at the cart stage; abandoned-cart messaging is legitimate-interest under UK GDPR for active customer relationships. We handle preferences and unsubscribes by default.
What's the typical recovery rate?
Most clients see 25–40% of abandoners recovered through the multi-step sequence. Single-email recovery typically converts 8–12%.
Does it work with our existing ESP (e.g. Klaviyo)?
Yes, we plug into Klaviyo, Mailchimp, or HubSpot rather than replacing them. The AI is the brain, your ESP is the delivery.
How fast can we be live?
Most clients are live within seven working days. Full recovery sequences active by day 10.
Ready to deploy AI Cart Recovery?
Run the free analyser first, five minutes, no signup. Or jump straight to a strategy call if you already know what you need.
