Quick Wins From £115/mo

AI Reputation Manager.

Watches every review. Drafts every response. Asks for the next one.

Example flow

How a typical interaction plays out.

Two illustrative scenes, what the AI would receive, what it would do next. Not pulled from live data.

Wed 22:48 Escalated · awaiting human

Input

New Trustpilot review · 2 stars · "Late delivery, no update from your team"

Action taken

  • Classified: complaint · delivery issue
  • Draft reply prepared · apology + tracking offer · not auto-posted
  • Escalated to ops manager · Slack notification
  • Order #4429 context attached for context
Sun 10:00 Requests sent

Input

Weekly batch · 38 satisfied customers · service completed this week

Action taken

  • 38 personalised review requests scheduled
  • Channel split · 22 email · 16 SMS · per customer preference
  • Deep links to preferred platform per customer
  • Volume cap respected · throttled to avoid platform flags

How it works

Kickoff to live, in 4 steps.

Voice + policy

Capture your tone for replies, what to refund vs. apologise vs. escalate, plus the legal boundaries (regulated industries especially).

Source connection

Hook into Google Business Profile, Trustpilot, Feefo, App Store, Play Store, Amazon, wherever you're reviewed.

Draft + approve

Every new review is checked, classified, drafted. Drafts queue for human approval. Auto-publish optional after a settling period.

Request loop

Recent satisfied customers get a polite review request. Volume tuned per channel to avoid platform throttling.

Where it shows up

How AI Reputation Manager earns its place.

Four real scenarios drawn from how clients use AI Reputation Manager day to day, plus the full list of what's in the box to make them work.

  • Scene 01

    High-volume retail / hospitality

    Hundreds of reviews/month, never miss one. Reply rate goes from 30% to 99%.

  • Scene 02

    Local business with thin coverage

    20 reviews instead of 200. Polite requests after every job double the volume in 90 days.

  • Scene 03

    Regulated services

    Compliant phrasing for financial / medical / legal. Replies reviewed by a human before going live.

  • Scene 04

    Product-led companies

    Patterns in negative reviews route to product, not just support.

What's in the box

  • Multi-platform monitoring Google, Trustpilot, Feefo, App stores, Amazon, sector-specific (Bark, Houzz, etc).
  • Review classification Sentiment, root cause, urgency. Routes complaints to a human inbox immediately.
  • Drafted responses On-brand reply for every review. Approve, edit, or auto-publish, your call.
  • Review request automation Email/SMS to recent customers with platform-specific deep links.
  • Trend dashboard Average rating, reply rate, sentiment trend, top complaint themes month over month.
  • Compliance guardrails Regulated-industry phrasing rules (financial advice, medical claims) baked in.

Plugs into

  • Google Business Profile
  • Trustpilot
  • Feefo
  • Amazon
  • App Store
  • Google Play
  • Yelp
  • Bark
  • Houzz
  • Mailchimp
  • Twilio (SMS)

Pricing

From £115/mo

/month

Indicative pricing, your actual quote depends on volume, integrations, and business size. Book a call and we'll put together the right package for you. No multi-year lock-in. Cancel any time.

  • Voice + policy setup
  • Up to 8 review platforms
  • Up to 1,000 reviews/month
  • Review request automation
  • Cancel any time

FAQ

AI Reputation Manager, answered.

Won't replies sound robotic?

They're trained on your past replies plus your brand voice notes. We hold drafts for human approval until you trust the output.

What about negative reviews?

Routed to a human inbox immediately. AI suggests a draft + escalation path. Default policy: human always replies to anything 1–2 stars.

Are review requests compliant?

Volume capped per platform to avoid throttling. Customers get one ask, with opt-out. GDPR-compliant.

Can it post replies automatically?

Optional and configurable per platform. Most clients start with human approval, switch to auto for 4–5 stars after a month.

What about platforms that ban automated responses?

We handle every platform per its TOS, some require human action; AI drafts, human posts.

How fast to live?

Voice + policy day 1–2. Source connection day 3–5. First drafts queued by end of week 1.

Ready to deploy AI Reputation Manager?

Run the free analyser first, five minutes, no signup. Or jump straight to a strategy call if you already know what you need.


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