AI automatically classifies, routes, and drafts responses for shared inboxes. No more missed emails. No more manual sorting. No more inbox chaos.
Book Strategy Call →From email received to the right person, with drafted response — fully automated.
Email lands in your shared inbox (info@, hello@, accounts@, etc.). System monitors 24/7 and processes every message.
AI reads the email and classifies it by type: invoice, customer query, complaint, sales enquiry, urgent, spam, etc.
Auto-forwards to the correct person or department. Urgent items trigger instant Slack/Teams notifications.
For routine queries, AI drafts a suggested response for one-click approval. Daily digest of inbox activity sent each morning.
Everything you need to tame shared inbox chaos and respond faster.
Define 8-12 email categories specific to your business. AI learns to classify with 90%+ accuracy after one week.
Routes emails to the right person based on content, not just sender. No more "who should handle this?" confusion.
AI generates suggested replies for routine queries. You approve with one click or edit before sending.
Identifies time-sensitive emails (complaints, urgent requests, escalations) and sends instant Slack/Teams alerts.
Morning summary of inbox activity, response times, and items needing attention. Track team performance over time.
Pulls out tasks, deadlines, and commitments from email chains. Surfaces what needs doing, not just what needs reading.
Seamlessly integrates with email and collaboration tools you already use.
See how Email Intelligence adapts to your industry's specific inbox challenges.
Triage client emails, route urgent matters to senior staff, draft responses to common questions, and track response times for client service reporting.
Handle tenant queries, maintenance requests, viewings, and landlord communications. Automatically route by property, urgency, and query type without manual sorting.
Manage customer service emails, order queries, returns, and complaints. Draft responses to common questions and escalate complex issues automatically.
Handle patient enquiries, appointment requests, prescription queries, and admin communications. GDPR-compliant routing and response handling for sensitive information.
Fixed monthly fee based on email volume. No per-email charges, no hidden costs.
Includes up to 300 emails per day across all connected inboxes. One-time setup fee of £250. Cancel anytime. Book a discovery call to get a custom quote based on your inbox volume and integration requirements.
Get Your Custom Quote →Yes. We use official Microsoft Graph API or Gmail API with read-only permissions (no deletion or editing). All data is encrypted in transit and at rest. GDPR-compliant data handling for UK businesses.
90%+ accuracy after a 1-week learning period. The system improves as it learns your business vocabulary, customer patterns, and routing preferences. Misclassifications can be corrected instantly.
Yes. All drafted responses are queued for your approval by default. You can configure auto-send for specific types of emails (e.g., opening hours FAQs) once you trust the quality.
You can correct the routing and Email Intelligence learns from your correction. Common routing errors are typically resolved within 1-2 weeks as the system refines its understanding of your team structure.
3-5 working days. We connect to your email platform, define your categories and routing rules, train the AI on recent inbox history, and test before go-live.
Yes. Monitor info@, hello@, accounts@, support@ — as many as you need. Pricing based on total email volume across all monitored inboxes, not number of inboxes.
Book a 30-minute discovery call. We'll assess your inbox volume and have Email Intelligence routing and responding within a week.
Book Your Strategy Call →