Can PeopleOps Automation handle our specific leave policy?

Yes. We configure the system to your exact policy: allowances, blackout dates, approval hierarchy, carry-over rules, and any special requirements. Complex policies (pro-rata, shift patterns) supported.

What if the HR FAQ bot doesn't know the answer?

It escalates to your HR team with the employee's question. Over time, you can update the knowledge base to cover new questions. Bot accuracy improves as your handbook is refined.

Can we use our existing employment contract templates?

Yes. We convert your existing templates (Word, PDF) into fillable formats. AI populates with employee details, role information, and salary. You approve before sending for signature.

What if we don't use BreatheHR or CharlieHR?

No problem. PeopleOps Automation can work with spreadsheets (Excel/Sheets) or integrate with custom HR systems via API. Many clients start with spreadsheet integration before migrating to HR software.

How long does deployment take?

7-10 working days. Longer than other Shadow Ops products because we need to configure leave policies, convert document templates, and train the FAQ bot on your handbook.

Is employee data handled securely and GDPR-compliant?

Yes. All employee data is encrypted in transit and at rest. GDPR-compliant data handling for UK businesses. We sign a Data Processing Agreement (DPA) as part of setup.

Can I customise leave policies and onboarding workflows?

Yes. You define your leave policies, approval hierarchies, and onboarding checklist items. Changes can be made anytime through the dashboard, and we provide ongoing support for complex configurations.

What happens if employee numbers increase?

The system scales automatically. Plans are tiered by employee count. If you exceed your tier, pricing adjusts at the next billing cycle. No service interruption or manual upgrades needed.

What happens during the first month?

The first month includes unlimited refinements to leave policies, onboarding workflows, and FAQ bot responses. We review outputs together, adjust templates and rules, and tune the AI based on HR team feedback.

Can I pause or cancel the service?

Yes. No long-term contracts. Cancel anytime with 30 days' notice. You can also pause the service while retaining your configuration, policies, templates, and employee data.

Shadow Ops From £129/mo

PeopleOps Automation.

Handles the HR paperwork. Your team handles the people.

Book a strategy call Run the analyser

Example flow

How a typical interaction plays out.

Two illustrative scenes, what the AI would receive, what it would do next. Not pulled from live data.

Illustrative
Example flow

Wed 12:33 Approved · HRIS updated

Input

Slack DM from Anita: "Can I book Mon 5th–Wed 7th off for holiday?"

Action taken

Checked Bob HRIS · 14 days remaining · request fits
Verified no team conflict during requested period
Manager rule: auto-approve under 5 days · approved
Booked in Bob · calendar updated · confirmation DM sent

Thu 18:55 Escalated to HR · confidential

Input

Email to peopleops@ · "I want to raise a grievance about my manager"

Action taken

Classified: grievance · sensitive category
AI did not respond · routed to Helen (Head of HR) only
Case ID generated · audit log started
Helen pinged · no broader team visibility

How it works

Kickoff to live, in 4 steps.

Policy ingest

AI reads your handbook, leave policy, expense rules, and onboarding sequences. Day 1.

HRIS connection

BambooHR, Bob, HiBob, Personio, Workday, leave balances, holiday rules, contract data all queryable.

Channel deployment

Slack/Teams bot for in-flow questions. Email auto-replies for out-of-band. Always-on FAQ.

Escalation rules

Performance, grievance, comp, anything sensitive, routed to HR with case ID. AI never tries to solve it.

Where it shows up

How PeopleOps Automation earns its place.

Four real scenarios drawn from how clients use PeopleOps Automation day to day, plus the full list of what's in the box to make them work.

Scene 01
50–500 person company

HR team of 1–2 drowning in repetitive questions. AI handles 70%+, frees them for real work.
Scene 02
Onboarding at scale

20+ new starters/month. Each one gets the same thorough treatment without HR scrambling.
Scene 03
Multi-region

Different leave rules, public holidays, employment law, all encoded.
Scene 04
Distributed team

Async-first companies, AI gives answers in everyone's timezone.

What's in the box

Slack/Teams bot Ask "how much leave do I have?", answers from HRIS in 2 seconds.
Onboarding sequencer New starter checklist auto-progressed: equipment, accounts, training modules, manager check-ins.
Leave + booking Books holiday, captures sick days, files medical certificates, straight into HRIS.
Policy Q&A Cites the handbook section. Doesn't make answers up.
Sensitive routing Grievance, harassment, performance, routed to a human within 60 seconds with discreet handling.
Audit trail Every interaction logged. GDPR-compliant retention.

Talk to us

Plugs into

BambooHR
Bob (HiBob)
Personio
Workday
Slack
Microsoft Teams
Google Workspace
Notion
DocuSign
Greenhouse
BambooHR
Bob (HiBob)
Personio
Workday
Slack
Microsoft Teams
Google Workspace
Notion
DocuSign
Greenhouse

Pricing

From £129/mo

/month

Indicative pricing, your actual quote depends on volume, integrations, and business size. Book a call and we'll put together the right package for you. No multi-year lock-in. Cancel any time.

Up to 200 employees
HRIS integration
Slack/Teams bot
Onboarding sequencer
Cancel any time

FAQ

PeopleOps Automation, answered.

Will employees trust an AI for HR questions?

It cites the handbook, doesn't guess. For anything sensitive it routes to a human in 60 seconds. Trust grows fast.

GDPR / employee data privacy?

EU-resident processing. Audit log retained per your policy. Right-to-access and right-to-erasure honoured.

Can it process leave requests automatically?

Yes, checks balance + policy + manager rules. Auto-approves routine, routes edge cases.

What about performance reviews / comp?

Out of scope by design. Always routes to a human. AI doesn't make subjective people decisions.

Does it work in unionised environments?

Yes, agreements encoded as policy. Anything ambiguous routes to HR.

Setup time?

5–10 days. Policy ingest day 1–3. HRIS wiring day 4–6. Bot launch day 7–10.

Ready to deploy PeopleOps Automation?

Run the free analyser first, five minutes, no signup. Or jump straight to a strategy call if you already know what you need.

Run the analyser Book a strategy call

PeopleOps Automation.

How a typical interaction plays out.

Kickoff to live, in 4 steps.

Policy ingest

HRIS connection

Channel deployment

Escalation rules

50–500 person company

Onboarding at scale

Multi-region

Distributed team

From £129/mo

PeopleOps Automation, answered.

Ready to deploy PeopleOps Automation?

Worked with us? We'd love your feedback.