Shadow Ops From £179/mo

ClaimsProcessor.

Claims processed, not piled up.

Example flow

How a typical interaction plays out.

Two illustrative scenes, what the AI would receive, what it would do next. Not pulled from live data.

Tue 11:20 Submitted

Input

Patient encounter · physiotherapy · Bupa member · 6 visits

Action taken

  • Procedure codes extracted from clinical note · OPCS validated
  • Bupa rule book applied · no prior-auth required
  • Claim drafted and submitted via insurer API
  • Awaiting remittance · tracker started
Thu 16:09 Rejected · queued for resubmit

Input

AXA remittance response · claim rejected · code MISSING_DOC

Action taken

  • Rejection categorised: missing documentation
  • Identified: GP referral letter absent from submission
  • Request sent to practice for upload
  • Resubmission scheduled once document received

How it works

Kickoff to live, in 4 steps.

Connect clinical + billing systems

EMIS, SystmOne, Cliniko, Dentally, or your sector PMS plus your billing/claims system. Read patient encounter + diagnosis data.

Map payer rules

NHS, private insurer panels, self-pay tariffs. Coding rules, prior-auth requirements, documentation expectations loaded once.

Draft claims

Per encounter, the AI extracts procedures, applies the right codes (SNOMED, OPCS, ICD-10, CPT where relevant), validates against payer rules, and drafts the claim.

Submit + chase

Clean claims submitted electronically. Rejections categorised (eligibility, coding, documentation) and routed for fix-and-resubmit.

Where it shows up

How ClaimsProcessor earns its place.

Four real scenarios drawn from how clients use ClaimsProcessor day to day, plus the full list of what's in the box to make them work.

  • Scene 01

    Private healthcare practices

    AXA, Bupa, Vitality, Aviva, WPA, Cigna. Per-payer rules respected; clean-claim rate up significantly.

  • Scene 02

    Dental + specialist clinics

    NHS + private mix. UDA tracking, FP17 submission, private patient billing on the same workflow.

  • Scene 03

    Allied health

    Physiotherapy, chiropractic, osteopathy, podiatry. Insurer panels managed.

  • Scene 04

    NHS claim adjudication

    Practices submitting to NHS payment systems with documentation-heavy reconciliation cycles.

What's in the box

  • Procedure-code extraction SNOMED / OPCS / ICD-10 / CPT extracted from clinical notes with confidence scoring.
  • Payer-rule validation Per-payer rule book applied: required documentation, prior-auth checks, bundling logic.
  • Electronic submission EDI / API submission to UK insurers, NHS Spine where applicable, and international payers if relevant.
  • Rejection categorisation Eligibility, coding, documentation, timely-filing. Each routed to the right human with full context.
  • Resubmission workflow Fix-and-resubmit handled with the same workflow. No claim falls through.
  • Reconciliation Remittances matched to claims. Underpayments flagged. Write-offs require approval.

Plugs into

  • EMIS
  • SystmOne
  • Cliniko
  • Dentally
  • Software of Excellence
  • iSOFT
  • Practice Master
  • AXA portals
  • Bupa portals
  • Vitality portals
  • NHS Spine (DSP-T compliant)
  • Custom EHR via API

Pricing

From £179/mo

/month

Indicative pricing, your actual quote depends on volume, integrations, and business size. Book a call and we'll put together the right package for you. No multi-year lock-in. Cancel any time.

  • EHR + billing integration
  • Up to 1,500 claims/month
  • Multi-payer rule support
  • Monthly tuning
  • Cancel anytime

FAQ

ClaimsProcessor, answered.

Is this safe for clinical data?

Yes, NHS DST-aligned, ISO 27001 controls, UK-resident data, optional on-premise deployment for the most sensitive workloads.

Does it replace our medical coder?

No, it surfaces draft codes with confidence scores. A trained coder reviews and approves before submission. Removes the typing, keeps the judgement.

What about prior authorisation?

Prior-auth requirements flagged in the draft. We can also automate the prior-auth submission itself on Bespoke Build.

How does it handle the NHS / private split?

Per-payer rule sets. NHS submissions follow FP17 / GP IT futures requirements; private follow each insurer's portal rules.

Is there a coding accuracy guarantee?

We benchmark against your existing accuracy on parallel running. Most clients see clean-claim rate jump 10–15 points within the first month.

How fast can we be live?

Most clients are live within seven working days. Parallel-running cycle for two weeks before going live, included.

Ready to deploy ClaimsProcessor?

Run the free analyser first, five minutes, no signup. Or jump straight to a strategy call if you already know what you need.


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