Glossary · Automation

Process Mining

Process mining analyses system event logs to visualise how processes actually work, revealing bottlenecks, inefficiencies, and automation opportunities with objective data.

In short

Process Mining reveals true process performance with objective, data-driven analysis. Common applications include automation opportunity discovery and performance bottleneck identification. BespokeWorks deploys Process Mining solutions for UK businesses, typically live within 7 days.

Definition

What is Process Mining?

Process Mining analyses event logs from ERP, CRM, and business systems to reconstruct and visualise how processes actually work in practice, as opposed to how they're documented. It reveals inefficiencies, bottlenecks, compliance deviations, and automation opportunities using objective data rather than assumptions, turning process improvement from art into science.

The process mining market is projected to reach $14.4 billion by 2030, driven by organisations seeking data-driven process optimisation. Leading platforms like Celonis, UiPath Process Mining, and Minit analyse millions of event traces to map actual process flows, identify variants, and quantify improvement opportunities.

BespokeWorks uses process mining to identify the highest-ROI automation opportunities before implementing solutions. By analysing how your processes actually run, we pinpoint exactly where automation, AI, or workflow redesign will deliver the greatest impact, ensuring every automation investment maximises returns.

Where it earns its keep

Real-world applications.

  • Automation Opportunity Discovery

    Analyses event data to identify repetitive, high-volume tasks and process variants that are prime automation candidates, quantifying the ROI potential of each opportunity.

  • Performance Bottleneck Identification

    Pinpoints exactly where delays occur, work queues up, and handoffs fail in your processes, providing the data needed to prioritise improvements and measure their impact.

Why it matters

Key benefits.

  • Reveals true process performance with objective, data-driven analysis
  • Identifies the highest-ROI automation opportunities across your organisation
  • Provides baseline metrics and KPIs to measure the impact of improvements

See how Process Mining fits your business.

Run the free analyser, five minutes, no signup, a personalised three-phase roadmap that includes whether Process Mining is a fit.


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