Shadow Ops · Back-end · Back-office automation
Agentic AI for
back-office automation.
Quick Wins handle the front of house. Shadow Ops runs the invisible engine behind your operations: invoice processing, email triage, expense management, HR admin, procurement, inventory, time recording, claims, and more. Deployed in days, not months.
- From £45/mo
- Per tool, flat
- <7 days
- To deployment
- 15–25 hrs/mo
- Saved per tool, on average
Back-office automation
What you get with Shadow Ops.
13 products
Pick an industry
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Featured
InvoiceFlow
Accounts payable on autopilot.
AI extracts data from any invoice format and posts it directly into your accounting platform. No manual data entry, no spreadsheets.
- 95%+ extraction accuracy across formats
- Smart account-coding suggestions
- Duplicate and PO-mismatch detection
- Approval routing to the right person
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Email Intelligence
Shared-inbox triage on autopilot.
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ExpenseFlow
Expense processing on autopilot.
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SmartNotes
Meeting notes on autopilot.
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PeopleOps Automation
HR admin on autopilot.
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Report Intelligence
Management reports on autopilot.
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SmartDocs
Document generation on autopilot.
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Compliance Tracker
Regulatory deadlines on autopilot.
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PurchaseOrderFlow
Procurement without the email chain.
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InventoryTracker
Real-time stock, real-time decisions.
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TimeRecording
Billable hours captured, not chased.
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AppointmentReminders
The missed appointment problem, solved.
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ClaimsProcessor
Claims processed, not piled up.
How it works
From scoping call to live system.
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Step 01
Audit your back office
A short call to map the manual processes eating the most time across finance, ops, HR, and compliance.
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Step 02
Pick your stack
Run one Shadow Ops product or all eight. Each operates independently, and they cooperate when configured to.
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Step 03
Integrate and configure
We connect to Xero, Sage, QuickBooks, FreeAgent, your email platform, Slack, Teams, whatever you use.
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Step 04
Run quietly in the background
Deployed within a week and tuned over the first month. You watch the manual hours disappear from your team's calendar.
Why this tier
Why Shadow Ops?
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Built for UK back office
HMRC, Companies House, VAT, pensions, PAYE, wired in by default, not bolted on.
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Confidence-scored output
Every AI decision gets a confidence rating. Low-confidence items get flagged for human review.
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Audit trail by default
Every extraction, decision, and action is logged for compliance and audits.
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Stack with what you have
Xero, Sage, QuickBooks, FreeAgent, Dext, AutoEntry, Open Banking, plus the rest of your stack.
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Run independently or together
Start with one tool and add more as you go. No bundling, no minimums.
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GDPR-aligned data architecture
UK-resident data, encryption in transit and at rest, role-based access controls.
FAQ
Shadow Ops questions, answered.
What accounting platforms does Shadow Ops integrate with?
Xero, Sage 50 and Sage Business Cloud, QuickBooks Online, FreeAgent, Dext, AutoEntry, plus bank APIs via Open Banking. Email goes through Microsoft 365 or Google Workspace; messaging through Slack or Teams.
How quickly can Shadow Ops be deployed?
Typical deployment takes under seven working days. Larger configurations with multiple integrations can extend to two weeks.
Is my financial data secure?
Yes. All data is encrypted in transit and at rest. We follow industry-standard security practices and never share data with third parties. Audit logs cover every action.
Can I start with one Shadow Ops tool and add more later?
Yes. Each tool runs independently. Most clients start with InvoiceFlow or Email Intelligence and add others as the value compounds.
What happens when the AI is uncertain?
Every action gets a confidence score. Low-confidence items are flagged for your team to review before they post. You always have final approval on critical actions.
The other tiers
Not what you need? Try Quick Wins or Bespoke Build.
Quick Wins
Ready-to-deploy AI products that live in your existing tools within seven days. Month-to-month, cancel anytime, no lock-in.
See Quick Wins → Custom · Built to your specBespoke Build
Custom agentic AI built to your exact spec. Multi-system integrations, intelligent process automation, custom BI, regulated-industry solutions.
See Bespoke Build →Ready to deploy Shadow Ops?
Run the free analyser first, five minutes, no signup, a personalised three-phase roadmap. Or jump straight into a strategy call if you already know what you need.
