Free demo
Working context
Priority workflows
A referral should reach an allocated worker without being retyped, and the decision should stay with the person accountable for it.
01
Enquiry and referral administration
Track incoming enquiries, requested documents and administrative follow-up before an authorised person makes the relevant service decision.
02
Scheduling coordination
Bring planned visits or shifts, staff availability and changes into view for review and confirmation by the scheduling team.
See it in the Visit Planner demo03
Administrative handovers
Record outstanding operational tasks, assign an owner and track follow-up across office teams and service locations.
See one working
Visit Planner: a demo for care services
One of the workflows above, built by BespokeWorks as a working demo with sample data. It shows how the work could function, not what a finished system would look like.
Demo · Home care scheduling
Visit Planner
The office assigns home care visits to carers with the right skills, enough travel time and a sensible shift, keeping the usual carer where it can. A skill mismatch or an unavailable carer sends visits back for a person to decide.
- Office
- Carer
- Family
Before you choose a solution
- Which tasks are administrative, and which decisions must remain with an accountable professional?
- Who needs access to each type of information, and which existing system holds the authoritative record?
- How should a changed schedule, missing information or an unresolved task be brought to a responsible person's attention?
How we can help
Services across the lifecycle
01
Development
Design, build and modernise the software your operations depend on, from customer portals to the systems behind them.
See Development02
Consulting
Decide which work AI should take on, how far it may act, and what happens when it gets something wrong. Start with a one-off consultation, followed by a build if the case holds, or retain us for monthly AI advisory.
See Consulting03
Training
Help your whole business use AI effectively: practical training for employees, directors and developers, with reusable skills, business-specific chatbots and responsible data handling.
See Training
Industry guide · September 2026
Care services: a practical technology guide
Adoption of digital care records is close to complete, but no one measured what it was worth. A guide to planning software for coordination, records and scheduling in adult social care, and to the boundary it should not cross.
- What was never measured
- A referral, and where it stops
- Where the boundary sits
- What a care record can reach
- What a small pilot needs to show