Free demo
Working context
Priority workflows
An event, a guest request and a shift rota all touch the same booking and till systems, and the person on duty needs one view of them.
01
Group and event enquiries
Connect the enquiry brief, availability checks, proposed arrangements and internal approvals before a booking is confirmed.
See it in the Bookings Desk demo02
Guest requests and shift handovers
Assign requests and operational issues to the right team, record updates and carry unresolved actions into the next shift.
03
Venue purchasing and maintenance
Coordinate supply requests, purchase approvals, delivery records and maintenance jobs across the people responsible for a venue.
See one working
Bookings Desk: a demo for hospitality
One of the workflows above, built by BespokeWorks as a working demo with sample data. It shows how the work could function, not what a finished system would look like.
Demo · Reservations and service
Bookings Desk
A fictional restaurant takes table bookings, keeps a waitlist and records event enquiries from one service plan. Book as a guest, run the evening from the front of house and see the day at a glance as the manager.
- Guest
- Front of house
- Manager
Before you choose a solution
- Which booking, property-management or point-of-sale tools need to remain in place?
- How do requests pass between reception, events, housekeeping and maintenance?
- What information must remain easy to find during a busy service period or shift change?
How we can help
Services across the lifecycle
01
Development
Design, build and modernise the software your operations depend on, from customer portals to the systems behind them.
See Development02
Consulting
Decide which work AI should take on, how far it may act, and what happens when it gets something wrong. Start with a one-off consultation, followed by a build if the case holds, or retain us for monthly AI advisory.
See Consulting03
Training
Help your whole business use AI effectively: practical training for employees, directors and developers, with reusable skills, business-specific chatbots and responsible data handling.
See Training
Industry guide · September 2026
Hospitality: a practical technology guide
The tipping duties that reach software are the record-keeping ones: a written policy, three years of allocations, and four weeks to answer a worker who asks. A guide to planning software for enquiries, shift handovers and venue operations, around duties that are mostly duties to keep a record.
- What the law asks you to keep
- Four numbers from one Act
- An enquiry, across three shifts
- What must be recorded, and for how long
- How one score caps a rating