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Our work

Working demonstrators across the sectors we serve, with client work published as it is cleared for release.

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Our work

Connected operations

Operational software brings together planning, the person carrying out the work and the customer who needs to know what is happening. Each view should draw on the same useful record.

Route Control lets you explore those connections in a working demo built by BespokeWorks, with sample routes, delivery information and an interactive district map.

Digital product experiences

A digital experience can help someone understand an option before they commit. Configurators, portals and guided journeys connect exploration with a useful next step for the organisation.

These experiences should be considered as part of the surrounding operation: the enquiry or order they create, the information the team needs and the service that follows.

Shaped around your organisation

Every project starts from the real process, the systems it depends on and the people responsible for it. That is why most BespokeWorks engagements begin with a free demo of one workflow: it shows the shape of the work before anything is built.

Our demos use sample information to make these relationships tangible. They are not client case studies, and they are not what a finished system would look like.

How the free demo works

Example demos

Working demonstrators

The demos use sample data. They are separate from client stories and do not represent measured client outcomes.

Route Control showing sample delivery stops and four route views on a real Birmingham street map

Demo · Connected operations

Route Control

A connected operating workspace for route planning, delivery capture and customer tracking. Change the plan and follow the same delivery across Office, Driver and Customer views.

  • Office
  • Driver
  • Customer
Try the demo
Service Desk coordinator view with a queue of sample resident requests and a prepared record for a pothole report that is missing its location

Demo · Resident services

Service Desk

Raise a resident request, then triage it as the coordinator from a prepared record that shows the rule that fired.

Try Service Desk
Repairs Desk coordinator view showing the repairs queue, a selected damp and mould record with its prepared record and escalate flag, and the facts row.

Demo · Repairs and maintenance

Repairs Desk

A resident reports a repair, the coordinator confirms the priority and books a contractor slot, and the contractor completes or returns the job.

Try Repairs Desk
Matter Intake fee earner view showing the enquiry list, a selected commercial lease enquiry held as a possible conflict, and its prepared record with key dates

Demo · Client intake and engagement

Matter Intake

A new enquiry is checked, scoped, priced and approved on one record seen by the client, the fee earner and the partner.

Try Matter Intake
Order Desk showing a sample trade order message read into checked order lines, with one line needing confirmation

Demo · Order handling

Order Desk

A wholesale desk that reads free-text trade orders into priced, stock-checked lines before anything is picked.

Try Order Desk
Bookings Desk showing the front of house table timeline for a dinner service with a booking selected

Demo · Reservations and service

Bookings Desk

A fictional restaurant takes table bookings, keeps a waitlist and records event enquiries from one service plan.

Try Bookings Desk
Visit Planner office view showing the day planner with carer rows and visit blocks, the facts row, and the needs-a-person-to-decide list with a visit selected.

Demo · Home care scheduling

Visit Planner

The office assigns home care visits to carers with the right skills, enough travel time and a sensible shift, keeping the usual carer where it can.

Try Visit Planner
Inbox to Actions showing a sample customer complaint prepared as an action with a suggested owner, due date and priority

Demo · Shared inbox

Inbox to Actions

A shared team inbox where each customer email, supplier message or internal request is prepared as an action with an owner, a due date and a priority, then reviewed before it reaches the board.

Try Inbox to Actions
Approvals approver view with an inbox of sample requests and a prepared record flagging a suspected duplicate supplier order

Demo · Approvals and spend control

Approvals

Submit a purchase, expense or subscription and watch it find its approval chain from illustrative thresholds, then decide it as each approver in turn.

Try Approvals